Support

Privacy Policy

Last Updated: February 2026

At ATLA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website and services.

1. Information We Collect

We collect information to provide better services to our B2B clients. The types of information we collect include:

A. Personal Information

When you request a quote, download a catalog, or contact us, we may ask for:

  • Contact Details: Name, email address, phone number, and company name.
  • Project Details: Project location, product specifications, and estimated quantity.
  • Shipping Information: Physical address for sample delivery or order fulfillment.

B. Non-Personal Information (Cookies & Analytics)

We use technologies like cookies and Google Analytics to understand how visitors interact with our site. This data is anonymized and includes:

  • Browser type and operating system.
  • IP address and geographic location (country/city level).
  • Pages visited and time spent on the site.

2. How We Use Your Information

We strictly use your data for business purposes, including:

  • Order Processing: To process transactions, arrange shipping, and provide customer support.
  • Communication: To respond to your inquiries, send requested product catalogs, and provide updates on your order status.
  • Improvement: To analyze website traffic and improve our product offerings and user experience.
  • Marketing (Optional): With your consent, we may send industry insights or new product announcements. You can opt-out at any time.

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal identification information to others. We only share data with trusted third parties essential to our business operations:

  • Logistics Partners: Shipping companies (e.g., FedEx, UPS, Freight Forwarders) to deliver your orders.
  • Payment Processors: Secure payment gateways to process financial transactions.
  • Legal Compliance: If required by law or to protect our rights and safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website is secured with SSL (Secure Socket Layer) encryption technology, ensuring that all data transmitted between your browser and our server is encrypted and protected.

5. Third-Party Links

Our website may contain links to other websites (e.g., industry news or partner sites). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

6. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data from our records ("Right to be Forgotten").
  • Opt-out of marketing communications by clicking the "Unsubscribe" link in our emails.

7. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us at:

  • Email: postmaster@atlakitchen.com
  • Phone: + 86 13794627373
  • Address: 20F,E-world Center, No.2 Yihe Road,Beijiao Town,Shunde 528311 Foshan Guangdong China.