SOURCING SUPPORT

Global Sourcing & Manufacturing FAQs

Find quick answers about our MOQ, production lead times, CE and ISO certification, and international shipping policies to streamline your procurement process.

What is your MOQ (Minimum Order Quantity)?

For standard models, our MOQ is 50 pieces per item. However, for new customers, we accept a flexible trial order (mixed container) to help you test the market. For custom OEM products, MOQ may vary based on mold requirements.

Standard lead time is 30-40 days after deposit confirmation. For repeat orders of standard models, we can expedite production to 25 days. Custom molds require an additional 15 days for development.

We typically accept T/T (30% deposit, 70% against B/L copy). For larger orders, strictly LC at sight is also negotiable.

Absolutely. We highly encourage sample testing for quality assurance. Standard sink samples can be dispatched within 7 days. The sample cost will be fully refunded or deducted from your initial bulk order.

Our standard quotations are based on FOB Shenzhen or Guangzhou ports. However, we also offer EXW for clients with their own forwarders, and CIF/DDP solutions depending on your project requirements and destination country.

We stand behind our manufacturing quality. We offer a 5-year limited warranty against manufacturing defects, including structural integrity, weld failures, and abnormal rusting under standard indoor residential or commercial usage.

What grade of stainless steel do you use?

We strictly use premium POSCO SUS304 stainless steel. We guarantee a nickel content of 8%+ and chromium of 18%+. We can provide material test reports for every batch to ensure corrosion resistance.

Yes, our major product lines are cUPC certified (Check our file number under ATLA). Our production strictly follows ASME A112.19.3/CSA B45.4 standards for the North American market.

All models feature 3mm thick EVA sound-deadening pads covering 80% of the base. We also apply a heavy-duty anti-condensation undercoating to protect cabinets from moisture damage.

We customize thickness based on your market needs. Our standard drawn sinks use 18-Gauge (1.2mm) for excellent durability. For premium handmade and workstation sinks, we strictly use commercial-grade 16-Gauge (1.5mm) or even 3.0mm thick top panels for maximum structural strength.

No. Unlike traditional electroplating, our Physical Vapor Deposition (PVD) process bonds the titanium color at an atomic level in a vacuum chamber. It provides extreme scratch resistance, passes strict Cross-Hatch Adhesion Tests (Class 0), and will not peel or flake.

Rust prevention starts at the factory. Every sink undergoes a strict passivation process to remove free iron. Furthermore, all our products are securely sealed in VCI (Volatile Corrosion Inhibitor) bags with silica gel desiccants to ensure they arrive 100% rust-free.

Can you put my logo on the product and packaging?

Absolutely. We offer Laser Etching, Silk Printing, or Stamped Logos on the sink surface. For packaging, we provide fully customized color cartons with your brand design and SKU labels.

Yes. For e-commerce clients (Amazon/Wayfair), we use ISTA-3A standard honeycomb packaging to ensure the sinks survive rough handling during delivery. Drop tests can be performed upon request.

Yes, we have a robust in-house R&D and tooling workshop. We provide full OEM/ODM services from 3D design to prototype. Developing a new drawn sink mold typically takes 15-20 days, giving you a fast time-to-market edge.

We offer a wide range of premium finishes to match your brand positioning. Options include Commercial Brushed, Satin Finish, Embossed Honeycomb, and high-end Nano PVD colors (such as Gunmetal Black, Rose Gold, and Champagne Gold).

Deep Dive: Manufacturing Insights & Guides

Still researching your options? Explore our expert articles on stainless steel materials, advanced PVD technology, and B2B purchasing strategies to make an informed decision.

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Our engineering team usually responds within 12 hours.